Provider and Customer Service
Provider and Customer Service for claims, benefit information, prior authorization and care programs. TPAC Provider and Customer Service representatives are available weekdays from 8:00 a.m. until 5:00 p.m. Messages left after hours will be returned within 24 hours on business days.
Local: 614-799-8722
Toll-free: 1-888-735-8722
TPAC Administration
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Corporate Office
50 W. Town St.
Suite 350
Columbus, Oh 43215
Tel: 614-310-0555
Fax: 614-487-9418
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TPAC Claims
c/o EBMC
P.O. Box 7186
Dublin, Ohio 43017
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Network Management, Credentialing and Contracting
Local (614) 310-0555